Effective Date: 6/1/2025  

At Charming Cabin Retreat - Rustic Luxury Retreat, your privacy and trust are important to us.

This Privacy & Data Policy explains how we collect, use, and protect your personal information when you book through our website or communicate with us directly.

1. Information We Collect When you make a reservation or contact us, we may collect the following information: Full name Email address Phone number Home address (for billing or verification) Payment information (processed securely via our booking platform) Guest details (number of guests, special requests, etc.) IP address and usage data (for website analytics)

2. How We Use Your Information We use your information to: Process and manage your reservation Communicate with you regarding your stay Provide customer support Send confirmations, reminders, or promotional offers (with your consent) Improve our website experience and services We do not sell or share your personal data with third parties for marketing purposes.

3. Payment Security All payment information is processed securely through our third-party booking and payment providers (such as Tokeet/Sympl.r, Stripe, or PayPal). We do not store your credit card details on our servers.

4. Cookies & Analytics Our website may use cookies to enhance your experience and track usage data (such as page visits or clicks). This helps us improve the functionality and content of the site. You can disable cookies in your browser settings at any time.

5. Data Sharing We may share your information only when: Required by law or to comply with legal processes Necessary to protect our rights, guests, or property In coordination with third-party service providers we use for bookings, communication, or technical support (who are bound by confidentiality)

6. Your Rights You have the right to: Request access to your personal data Correct inaccurate information Request that we delete your data (unless legally required to retain it) Opt out of marketing emails at any time To make such requests, contact us at: [your email address]

7. Data Retention We retain your data only as long as necessary for booking purposes, legal compliance, or to provide services to you. Information is stored securely and deleted when no longer needed.

8. Changes to This Policy We may update this policy periodically. All changes will be posted on this page with an updated effective date.

9. Contact Us If you have questions or concerns about this Privacy & Data Policy, please contact us at:

Rustic Luxury Retreat 📧 contact@charmingcabinretreat.com